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We offer a 15-day “No Questions Asked” return policy. If you are not completely satisfied with your purchase, you can return it within 15 days from the date of delivery for a full refund or an exchange, provided that the product is in its original condition with all certifications and tags intact. Please note that this applies only to purchases made within India and items without custom engravings.

No, we do not deduct any charges when you return an item within the 15-day period. You will receive a full refund.

All orders cancelled within 24 hours of placement are entitled to a full refund, subject to a deduction of 1% for payment gateway charges. 

Orders cancelled after 24 hours will incur a processing charge of Rs. 1000 along with 1% payment gateway charges.

To return a product to BLING, please follow these steps:

• Email care@blingdiamonds.in within 15 days of delivery to schedule a return pickup.
• Ensure the product is accompanied by the original product certificate and invoice.
• Pack the product securely in its original packaging along with the certificate.
• Hand over the package to the logistics executive and obtain an acknowledgment (pickup receipt, photo of tracking number, or SMS confirmation).
• Upon receipt of the product, a Quality Check will be conducted. If the product passes the Quality Check, the refund will be processed within 21 business days after deducting delivery charges.

We offer lifetime exchange and buy-back services for all our products within India. Items can be exchanged or sold back at their current market value, minus deductions for making charges and a nominal fee for return shipping. Any discounts or promotional items received during the purchase will be adjusted accordingly.

Absolutely! We offer a Create Your Own Design page on our website, where you can easily select and order custom jewellery according to your vision. Additionally, If you have a specific design in mind, please contact our customer support team. They can assist you in customizing details like metal type, karatage, or gemstone options to create a unique piece that fits your preferences.

Yes, we do offer some customization options for metal and gemstone choices. Please reach out to our support team to explore the available options for specific products.

Our pendants are sold separately from chains. Note that the pendant price does not include a chain.

Currently, we do not accept requests for ring sizes outside the listed options. We apologize for the inconvenience.

Please refer to our ring size guide for the perfect fit.

You can use our website’s search bar or drop-down menus to browse jewellery by type, gemstone, or other characteristics. Our search tool allows you to find exactly what you need by style, color, or price range.

Each piece of jewellery comes in an exclusive and elegant BLING box that ensures its safety during transit while also making it ideal for gifting.

Yes, all our diamond and gemstone jewellery is certified by reputable organizations such as SGL, and IGI. Gold pieces are BIS hallmarked for authenticity.

We can provide a duplicate certificate for a nominal fee of Rs 500. The new certificate will clearly indicate that it is a duplicate.

If your ring does not fit, we can replace it with a new ring in your required size within 15 days of purchase. You will only need to pay the price difference for the larger size, and a processing charge of Rs. 1000.

We have an extensive range of solitaire jewellery, including different shapes and sizes to suit every occasion and taste. Our collection is curated to provide you with timeless pieces that create lasting memories.

No, we avoid middlemen, which allows us to offer our solitaires at competitive prices while maintaining excellent quality. This direct process ensures that you get the best value for your purchase.

Yes, all our solitaires are certified by the International Gemological Institute (IGI) or Solitaire Gemmological Laboratories (SGL). This certification ensures that each solitaire meets the highest standards of authenticity and quality.

We offer a 15-day “No Questions Asked” return policy. If you are not completely satisfied with your purchase, you can return it within 15 days from the date of delivery for a full refund or an exchange, provided that the product is in its original condition with all certifications and tags intact. Additionally, we offer a lifetime buy-back option for solitaires, allowing you to sell back your solitaire for a percentage of its current market value.

To return a product to BLING, please follow these steps:

• Email care@blingdiamonds.in within 15 days of delivery to schedule a return pickup.
• Ensure the product is accompanied by the original product certificate and invoice.
• Pack the product securely in its original packaging along with the certificate.
• Hand over the package to the logistics executive and obtain an acknowledgment (pickup receipt, photo of tracking number, or SMS confirmation).
• Upon receipt of the product, a Quality Check will be conducted. If the product passes the Quality Check, the refund will be processed within 21 business days after deducting delivery charges.

Lab grown diamonds are created in controlled laboratory environments using advanced technology that replicates the natural diamond-growing process. Just like the ones mined from the earth, these diamonds have the same physical, chemical, and optical characteristics. To the naked eye, they are indistinguishable from natural diamonds.

Yes, lab grown diamonds are real diamonds with the same composition and properties as those mined from the earth. Their authenticity comes from their crystalline carbon structure, making them true diamonds, not imitations.

It’s virtually impossible to distinguish lab grown diamonds from natural diamonds just by looking at them. Even professionals like jewellers and gemologists need specialized equipment to tell them apart, as both share identical appearances.

Absolutely! Lab grown diamonds offer the enduring beauty and durability of traditional diamonds and are a smart purchase. BLING ensures a secure investment with upto 80% buyback offer on these diamonds, just like with natural diamonds.

Yes, lab grown diamonds generally cost 60-90% less than their natural counterparts while maintaining the same quality, cut, color, clarity, and carat. This makes them an excellent value for the quality you receive.

Yes, just like mined diamonds, lab grown diamonds are evaluated and graded by leading gemological institutes such as IGI, GIA, SGL, and EGL. BLING uses only certified and graded lab grown diamonds, ensuring high quality and transparency.

No, lab grown diamonds are real diamonds and should not be confused with diamond simulants like cubic zirconia or moissanite, which merely imitate the appearance of diamonds. Lab grown diamonds are genuine and identical to natural diamonds in their structure.

Lab grown diamonds are exceptionally durable, scoring a 10 on the Mohs Scale of hardness the highest possible rating, shared with natural diamonds. This makes them a perfect choice for jewellery that lasts across generations.

No, lab grown diamonds will not lose their sparkle, fade, or discolor over time. Their beauty is as enduring as that of any diamond from the earth.

No, each lab grown diamond is unique. While the creation process is initially controlled, the resulting variations in color, clarity, and carat size naturally occur, just as with mined diamonds.

Yes, lab grown diamonds are classified according to the same four Cs used for natural diamonds: Cut, Colour, Clarity, and Carat. This ensures that each diamond is assessed with the same rigorous standards.

Lab-grown diamonds are often promoted as environmentally friendly because they don’t require mining, which can harm the earth. However, they do consume a significant amount of energy to produce.

Absolutely! Lab-grown diamonds are becoming increasingly popular for engagement rings. They offer the same beauty and durability as natural diamonds and are a more affordable option. Some people prefer them for their accessibility and ethical production methods.

The choice between natural and lab-grown diamonds depends on personal preference. Natural diamonds are valued for their unique history and rarity, while lab-grown diamonds offer a modern, sustainable, ethical and accessible alternative.

Look for an IGI certification that includes sustainability verification. If a diamond is certified as sustainable by IGI, it will be noted in the grading report.

To place an order online, simply follow these steps:

1. Select the jewellery piece you wish to purchase and click “Add to Cart.”
2. If you’re ready to complete your order, click “Checkout.” If not, you can continue browsing.
3. Fill in your phone number, email address and name to proceed to the checkout process.
4. Enter your delivery information and choose your preferred shipping option.
5. Select your payment method and finalize the order.
6. You will receive an order confirmation email with all the details after placing your order.

Absolutely! Feel free to browse our online catalogue, and if you prefer to place your order over the phone, contact our customer service team. They’ll assist you through the entire process.

Yes, once your order is placed, a confirmation will be sent to the email address you provided during checkout. It will include all order details.

To cancel your order, please contact our customer service team before the order is shipped. They will guide you through the process and ensure any cancellation charges are avoided.

After your order is shipped, you can log in to your account on our website and track the status in the “Order History” section. You will also receive an email with tracking details once your item has been dispatched.

We offer several payment options to make your purchase convenient. You can choose to pay using a Credit Card, Debit Card, or Net Banking for eligible locations.

Absolutely. We use SSL encryption to keep your payment information safe and confidential. Your credit or debit card details are handled with utmost care through our trusted payment gateways.

No, there are no hidden costs. The price displayed on the product page is the final price, inclusive of taxes. What you see is exactly what you pay.

Yes, prices are subject to change without prior notice due to fluctuations in metal and gem rates. The price applicable at the time of purchase will be the one charged.

We accept major Indian UPI, credit and debit cards, including VISA and MasterCard. During checkout, you’ll need to provide your card number, expiration date, and CVV code. Rest assured, all payments are made through a secure gateway, keeping your information protected.

Refunds will be credited directly to your bank account after we receive the returned item. Once processed, the refund may take 21 business days to reflect, depending on your bank. Please contact our support team for assistance with any banking details required.

Our pricing is based on current market conditions for metals and gemstones, so we do not match prices or offer refunds if prices change after your purchase. All sales are final at the price paid at the time of ordering.

If there are any problems related to craftsmanship or quality, we will gladly repair it at no cost and cover shipping expenses. For items that are accidentally damaged, we offer repairs at a nominal fee.

While you may choose to take your ring to a local jeweller, please be aware that modifications done outside our facility will void our return and exchange policies, as improper modifications may compromise the structural integrity of the jewellery.

You can start with a minimum installment of ₹2000 per month, and you can increase it in multiples of ₹500.

Missing any installment will forfeit your eligible bonus i.e. 100% of one month’s value as a bonus. 

Yes, you can choose to redeem your savings from the 6th month onward. However, you won’t receive the bonus if you redeem before completing 10 installments.

You can redeem your accumulated savings at any BLING store or through our website. Choose from our extensive collections of gold, diamond, and platinum jewellery.

Yes, you can choose to opt out of the 10+1 plan at any time. Please note, a processing fee will be deducted from the amount you have paid. The fee will be 2.5% of the total accumulated amount or a minimum of ₹1,000, whichever is higher. The balance will be refunded to you.

1. The gift card is valid for 6 months from the date of purchase.
2. Any remaining balance on a gift card can be used within the validity period.
3. You can use multiple gift cards in a single transaction, and they can be combined with other payment methods.
4. Gift cards purchased on our website are valid for all products available online.
5. To redeem the gift card, use the gift card code during the payment process at checkout.
6. In case of product returns, the refunded amount will be credited back to the original gift card.
7. We are not responsible for lost, stolen, or unauthorized use of gift cards.
8. Gift cards cannot be replaced, refunded, or exchanged for cash.
9. Products and services are subject to availability.